Frequently Asked Questions

Who qualifies for free swag?

This free item is only available to those who worked on the Microsoft MSCM Washington Village project. During check out you will be required to enter the last five digits of your badge number - only orders with matching badge numbers from the approved list will have their product shipped. If you place an order but are not on the approved badge number list, your order will be canceled and you will be notified of the cancelation.

How does it work?

You will receive one free swag item as a thank you from Sellen for your partnership on the MSCM project. You can only place one order, one time so be sure to look at all items before placing your order. Pick your product (only one) and then proceed to the check out where it you will be prompted to create a login. Be sure to use an email address you have access to and create your own password. Once you have logged in, complete the check out process by entering the last five digits of your badge number and choosing your company from the dropdown list. The badge number can be found on the bottom righthand corner of your job site badge. All shipments will be bulk packed and sent to the jobsite office.

Don't have a badge or badge number?

Please see Senior Project Assistant Julie Logan at juliel@sellen.com or at 206-471-1359 in the Sellen office to be assigned an order code for your order.

How long is the pop-up shop open?

The pop-up swag shop is open August 5 to August 12, at 5:00PM PST. If you do not place your order by this date you will not be able to place an order for merchandise.

What happens after I place my order?

We will be collecting all orders before placing a bulk order with the factory. Once the website closes, we will collect all the data, produce the items, and ship to the jobsite office.

How long does it take for my order to ship?

All orders will be processed and produced on demand. Once all items have been produced, kitted and shipped you will receive tracking.

Can I order more than one item?

You will only be allowed to place one order. Once your first order has been placed you will not be able to order another one.

What if I order apparel and it does not fit, can I return it?

Unfortunately, no all sales are final. These items are made to order so please check the sizing guide for all apparel items before placing your order.

Any other questions?

For questions related to ordering through the online store, email Jamie on your dedicated Sellen store team at jamie@imagesourceteam.com or call 206-355-4722 for additional help. For any Sellen-related questions, email sellencommunications@sellen.com.